I appreciate your interest in Cloakcam. We are committed to providing reliable customer support and are happy to assist with any questions regarding our products, orders, or general inquiries. Whether you need help before making a purchase or require after-sales assistance, our support team is here to help.
Customer Support
Email: cloakcam@hotmail.com
Mailing Address:
Cloakcam
8743 Juniper Ridge Road
Silver Creek, NV 89821
United States
Phone: +1 (775) 482-6173
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (Pacific Standard Time, PST)
Saturday: Closed
Sunday: Closed
Response Time
We aim to respond to all email inquiries within 1–2 business days. During weekends and public holidays, response times may be slightly longer. We appreciate your patience and will get back to you as soon as possible.
Before Contacting Us
To help us assist you more efficiently, please include the following information in your email whenever possible:
- Your full name
- Order number (if applicable)
- Product model or item name
- A detailed description of your question or issue
- Photos or screenshots (if they help explain the problem)
Customer Service
Our support team is dedicated to providing professional and timely assistance. We value every customer and strive to ensure a smooth shopping experience from purchase to after-sales support. If you have any feedback or suggestions, we would also be pleased to hear from you.
Thank you for choosing Cloakcam. We look forward to assisting you.